I still have a balance with DFS and I fully intend to pay it off in full. What I will not tolerate is DFS charging me additional fees any time I interact with them. Thus is the case in my latest post. This time I logged on to pay online only to be told that my payment will not reach them on time. This means they will charge me a late fee. The message read as follows:

Incensed by another threat of a late fee, I decided to call them at 1-800-283-2210 in order to make my payment over the phone – JUST LIKE EVERY OTHER INSTITUTION. What I got was a recording that the department was closed.

That means that even if I wanted to pay over the phone at this very moment, I could not. In other words, DFS is preventing me from making a timely payment which will ultimately result in another LATE FEE.

ATTENTION DFS! This consumer has a NO LATE FEE policy. (I strongly advocate that other consumers do the same thing!)

Because I refuse to pay late fees, I do not carry it on my balance sheet. In the future when my final payment is made, according to my records, the account will be paid in full.

If you have a similar complaint you would like to share with me and others, please email it to dellfinancialsucks@gmail.com.

Remember the goal is this website is to expose the truth about DFS such that they change their business practices or they are forced to shut down altogether.

If you have something you’d like to say about DFS, send us an email at dellfinancialsucks@gmail.com and We will make sure it gets posted here to warn other consumers.