Dell Financial Services Screws Me Again!

Here we go again. Since my last post, I demanded that Dell close my account. They did – which is the first time they have been responsive.

I still have a balance with DFS and I fully intend to pay it off in full. What I will not tolerate is DFS charging me additional fees any time I interact with them. Thus is the case in my latest post. This time I logged on to pay online only to be told that my payment will not reach them on time. This means they will charge me a late fee. The message read as follows:

Incensed by another threat of a late fee, I decided to call them at 1-800-283-2210 in order to make my payment over the phone – JUST LIKE EVERY OTHER INSTITUTION. What I got was a recording that the department was closed.

That means that even if I wanted to pay over the phone at this very moment, I could not. In other words, DFS is preventing me from making a timely payment which will ultimately result in another LATE FEE.

ATTENTION DFS! This consumer has a NO LATE FEE policy. (I strongly advocate that other consumers do the same thing!)

Because I refuse to pay late fees, I do not carry it on my balance sheet. In the future when my final payment is made, according to my records, the account will be paid in full.

If you have a similar complaint you would like to share with me and others, please email it to dellfinancialsucks@gmail.com.

Remember the goal is this website is to expose the truth about DFS such that they change their business practices or they are forced to shut down altogether.

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